Front Desk

HealthCARE Express • Midwest City, OK

3d • Onsite

About The Position

HealthCARE Express is seeking a Director of First Impressions (D.O.F.I.), which is their term for a front desk position. This role is crucial as the first point of contact for many patients, ensuring a positive start to their visit. The ideal candidate will be friendly, dependable, organized, comfortable multitasking, and willing to assist wherever needed. Flexibility and teamwork are highly valued, with potential for cross-training in other areas.

Requirements

• Strong customer service skills
• Strong communication skills
• Comfortable working with computers
• Ability to handle confidential information
• Dependable
• Organized
• Comfortable multitasking
• Willing to jump in where needed
• Flexibility
• Teamwork
• Right attitude
• Knowing how to take care of people

Nice To Haves

• Previous medical office experience
• Familiarity with HIPAA

Responsibilities

• Greet and check in patients
• Verify patient information and insurance
• Answer phones
• Collect payments
• Scan documents
• Assist with patient questions and requests
• Maintain accurate patient information
• Maintain confidentiality
• Keep forms and supplies stocked
• Ensure the front desk is organized and running smoothly

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term disability
• Long-term disability
• Accident coverage
• Critical illness coverage
• Benefit Time Off (BTO)
• Bereavement leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed