Front Desk Worker - Asilomar Conference Grounds
Aramark•Pacific Grove, CA
•Onsite
About The Position
The Front Desk Worker is responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or escalating any guest concerns or issues at Asilomar Conference Grounds in Pacific Grove, CA.
Requirements
- Previous guest services experience required
- Demonstrates excellent customer service skills
- Demonstrates interpersonal and communication skills, both verbal and written
- Demonstrate organizational skills, accuracy, and attention to detail
Nice To Haves
- Previous cash handling experience preferred
Responsibilities
- Greet and provide customer service to guests while anticipating their needs
- Supply guests or travelers with directions, travel information, and other information such as available services and points of interest.
- Book reservations, rentals and coordinate registration
- Operate a register and/or software system to complete cash and credit card transactions.
- Answers phone calls and emails and delivers messages as needed.
- Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc.
- Coordinate resolution of guest concerns
- Communicates closely with all departments to ensure a seamless guest experience.
Benefits
- medical
- dental
- vision
- work/life resources
- retirement savings plans like 401(k)
- paid days off
- parental leave
- disability coverage
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
