Front Desk Worker (Rec Center)

City of Dublin•Dublin, OH

21h•$40 - $100•Onsite

About The Position

Looking for an engaging job that allows you to make a positive impact towards the wellness of your community? Do you have a passion for recreation and customer service? Then look no further for the perfect job for you! The City of Dublin is proud to possess a team of friendly and knowledgeable Front Desk Workers who are dedicated to ensuring the safety and enjoyment of all guests entering the Dublin Community Recreation Center (DCRC). Under the direction of the Membership Services Coordinator, Front Desk Workers are responsible for the efficient functioning of the front desk operations at the DCRC. Apply today to join our dynamic and passionate team! Currently looking to fill the following shifts (shift times are approximate) beginning September 2026: Mondays: 5:15-9am; 11:30am-5pm; 3-8pm Tuesdays: 11:30am-5pm; 2-6pm; 4-9pm Wednesday: 11:30am-5pm; 2-6pm; 3-8pm; 4-9pm Thursdays: 5:15-8am; 2-6pm; 3-8pm Fridays: 5:15-9am; 7am-2pm; 11:30am-5pm; 2-6pm Saturdays: 7:45am-2pm; 11:30am-3pm; 2-8:15pm Sundays: 2-8:15pm Note : This is a part time, hourly position that is not eligible for a comprehensive benefits package.

Requirements

Must be 18 years of age or older
Regularly available to work year-round at least 2-3 shifts per week
Possession of current American Red Cross CPR/AED/First Aid certification, or the ability to obtain certification within 90 days of hire
Strong communication, organizational and problem solving skills
Maintains composure under pressure
Ability to follow oral and written directions
Ability to work efficiently and courteously with the public and is customer focused
Dedicated to meeting the expectations and requirements of internal and external customers
Willing to work diligently and conscientiously when dealing with work schedules and responsibilities

Nice To Haves

One year of previous cash handling/financial balancing experience
One year of previous customer service experience
Previous experience with RecTrac software
Previous experience with Microsoft Office programs

Responsibilities

Extensive computer use that includes the processing of sales for memberships, daily passes, activities and classes using the RecTrac management software
Balance, reconcile, and file all daily financial transactions
Disperse City of Dublin and Dublin Recreation Services information in person and by answering a high volume of phone calls, routing messages, and answering questions appropriately
Customer support for the City’s online recreation management software
Greet the public entering the building
Interact with customers and the public to answer inquiries and resolve issues
Maintain a current knowledge of all City of Dublin Parks and Recreation memberships, activities, classes and events
Interpret and enforce City of Dublin and Dublin Recreation Services policies, procedures and rules
Attend all required meetings and trainings

Benefits

Refer a Friend Bonus Program ($100 per successful employee referral)
Ohio Public Employee Retirement System (OPERS) enrollment and contributions
Potential Public Student Loan Forgiveness (PSLF) eligibility
Support through our Employee Assistance Program (EAP)
20% discount on classes and free textbooks at Franklin University
DUBLIN R3 offering incentives such as individual membership to the Dublin Community Recreation Center (DCRC) and employee recognition/appreciation events
Discounts on memberships at the Dublin Community Recreation Center (DCRC)
The City maintains the cost of team member certifications and training time is paid ($40.00-$100.00 value)
Discounted/free employee participation in select City events (Memorial Golf Tournament, Dublin Irish Festival, etc.)
Uniforms provided
Career mapping and growth opportunities