Front Desk - Weight Loss Office
About The Position
We are seeking an energetic, personable, and motivated Front Desk & Wellness Support Specialist to join our growing wellness team. This unique role combines front office responsibilities with client support and accountability, making it ideal for someone who enjoys building relationships, providing encouragement, and creating exceptional client experiences. As a key member of our team, you'll help clients stay engaged and motivated throughout their wellness and weight loss journeys while ensuring our office operates smoothly and professionally. This is a non-licensed wellness support role focused on client motivation, education, scheduling, accountability, and customer experience—not medical diagnosis or treatment.
Requirements
- Friendly, outgoing, and professional personality
- Passion for health, wellness, fitness, or personal development
- Strong customer service and relationship-building skills
- Excellent communication and organizational abilities
- Detail-oriented and comfortable multitasking
- Self-starter who works well independently and as part of a team
- Comfortable discussing goals, accountability, and healthy lifestyle habits with clients
- Basic computer and scheduling software knowledge
- Must be professional, dependable, and organized
Nice To Haves
- Sales, retail, wellness, fitness, coaching, or front desk experience is a plus
- Prior experience in wellness, gym, med spa, nutrition, or customer service preferred
- Passion for health, wellness, fitness, or aesthetics
- Ability to motivate and build relationships with clients
- Comfortable working in a fast-paced environment
- Sales experience is a plus
Responsibilities
- Welcome and check in clients in a professional and friendly manner
- Schedule appointments and manage provider calendars
- Answer phone calls, text messages, and client inquiries
- Process payments, memberships, and retail transactions
- Maintain accurate client records and office documentation
- Assist with inventory management and retail product sales
- Help maintain a clean, organized, and welcoming office environment
- Support marketing initiatives, social media content, and promotions as needed
- Provide encouragement, accountability, and motivational support to clients
- Guide clients through established wellness and weight loss programs
- Assist with progress tracking, measurements, and goal setting
- Educate clients on healthy lifestyle habits, hydration, exercise, and consistency
- Conduct client follow-up and check-in communications
- Maintain accurate client notes and progress records
- Support red light therapy sessions and client experiences
- Help create a positive, encouraging, and results-focused environment
Benefits
- Complimentary wellness services may be included
- PTO
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
