Front Desk Wellness Specialist

Dr Bridget A Devlin•Ferndale, MI

1d•Onsite

About The Position

Claddagh Chiropractic Wellness Center in Ferndale is hiring a dependable, energetic, and organized Front Desk Wellness Specialist. This is more than a receptionist position. You will create an exceptional patient experience, keep the office running smoothly, and support patients as they work toward their health goals. We are looking for someone who takes ownership, communicates confidently, follows through, and genuinely enjoys helping people.

Requirements

Positive, friendly, and comfortable talking with people.
Dependable, punctual, and accountable.
Ability to multitask in a fast-paced environment while staying accurate.
Clear and confident communication skills.
Quick learner and responsive to coaching.
Takes initiative without needing constant reminders.
Comfortable discussing appointments, payments, and next steps.
Enjoys teamwork and believes health and wellness can change lives.
Healthcare or chiropractic experience is helpful, but not required.
The right attitude, work ethic, and commitment to excellence.

Nice To Haves

Healthcare or chiropractic experience

Responsibilities

Welcome and check patients in and out.
Answer calls, texts, and patient questions professionally.
Schedule appointments and help patients stay consistent with care.
Collect payments, enter charges, and explain office payment options.
Review paperwork and maintain accurate patient information.
Communicate clearly with patients, doctors, and team members.
Follow established systems, scripts, and office procedures.
Assist with patient follow-up, reactivation, referrals, workshops, and wellness promotions.
Maintain a clean, organized, and welcoming front office.
Support the team wherever needed.