Front Desk Team Member - Full Time - Burlington

The Picklr • Burlington, MA

8d • $21 - $21 • Onsite

About The Position

The Picklr is hiring a full-time, onsite Front Desk Team Member for its indoor pickleball club in Burlington. The role welcomes guests, builds relationships with members, and helps keep club operations running smoothly. Compensation is $21 per hour in base pay, plus uncapped commissions on memberships and merchandise under the club commission plan; total earnings can reach $25 per hour depending on sales performance. Late-afternoon and weekend availability is required, with specific shifts discussed during the interview. Prior experience is not required.

Requirements

• High school diploma or GED.
• Dependable, friendly, and proactive, with the ability to solve problems and eagerness to learn and contribute.
• Comfort starting conversations and working toward sales goals.
• Availability for late-afternoon and weekend shifts.

Nice To Haves

• Customer service, retail, hospitality, or sales experience; prior experience is not required.

Responsibilities

• Welcome members and guests, handle check-ins, and answer questions.
• Give club tours, explain memberships, and help guests choose the right option.
• Support membership, pro shop, and event sales, and process payments accurately.
• Help with court reservations and registration for leagues, lessons, clinics, and tournaments.
• Restock merchandise and keep courts, common areas, and food and beverage spaces clean and organized.

Benefits

• Paid time off.
• $100 club credit toward a new paddle after 90 days of employment.
• Free Picklr membership after achieving performance milestones.
• Employee discounts on pickleball gear, apparel, and merchandise.
• Sick time.
• Opportunities to grow into team leadership, sales, and management roles.
• Uncapped commissions on memberships and merchandise; total earnings can reach $25 per hour depending on sales performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED