Front Desk Supervisor - Savannah, GA

Optim • Savannah, GA

38d • Onsite

About The Position

Optim Orthopedics is seeking a full time Therapy Front Desk Supervisor for the Savannah, GA location.

Requirements

• Must have flexibility with hours as needed for clinic.

Responsibilities

• Greet and check in patients, visitors, and vendors with a courteous, friendly, and professional demeanor.
• Assist with training of therapy office personnel.
• Supervise daily front desk tasks and responsibilities according to established guidelines.
• Manage daily operations.
• Responsible for staffing plans and leads staffing plan for appropriate coverage in all front office operations.
• Identify and assist with system improvement implementations.
• Assist with billing questions and inquiries.
• Ensure co-pays and balances are collected. Oversees deposits and cash boxes at each clinic.
• Assist staff with time-clock corrections.
• Assist with hiring staff for the therapy office team, which includes phone operator and patient advocate.
• Fill in as needed at front offices and perform standard office duties as needed.
• Address any therapy office issues that cannot be resolved at the local level (billing etc).
• Responsible for the initiation and follow-through of regular communication with appropriate medical staff, patients, Optim team members, and management.
• Have a complete understanding of all job responsibilities and tasks for front office and pre-cert teams. Can independently train and perform for each position.
• Maintain a high level of confidentiality when servicing patients.
• Follow proper security procedures at the close of each day to ensure facility safety.
• Receive and distribute faxes daily as necessary.
• Collect/Sort and distribute incoming mail as necessary.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed