Front Desk Supervisor
Davidson Hospitality Group•Monterey, CA
•Onsite
About The Position
Join our team as a Front Desk Supervisor and lead our front desk team in delivering exceptional guest service. With your high energy, enthusiasm, and strong leadership skills, you'll ensure smooth front desk operations and create memorable experiences for our valued guests. Take the next step in your career and be part of a team that values excellence, growth, and teamwork. Apply now and become an integral part of our hotel/resort's success story!
Requirements
- Prior cash handling experience necessary
- High School graduate or G.E.D. equivalent
- Ability to communicate effectively with the public and other Team Members
- Read, write and speak English fluently
- Six months Front Desk experience
- Strong computer skills
- Open availability to work any day any shift either AM or PM is NECESSARY, including weekends and Holidays.
Responsibilities
- Supervise front desk operations, including check-in, check-out, and guest services
- Lead and motivate the front desk team to provide exceptional customer service
- Handle guest inquiries, concerns, and special requests in a professional and efficient manner
- Train and onboard new front desk staff members
- Ensure accuracy and completeness of guest reservations and billing information
- Collaborate with other departments to resolve guest issues and enhance guest experiences
- Maintain a clean and organized front desk area
- Monitor and maintain compliance with hotel policies and procedures
Benefits
- Medical insurance provided through the Union
- Dental insurance provided through the Union
- Vision insurance provided through the Union
- Discounted Stays at Hyatt Hotels
- Complimentary Meals during shift
- Employee Recognition Programs
- Referral Bonuses
- Employee Assistance Program (EAP)
- Life Insurance provided through the Union
- Paid Time Off (Vacation & Sick time)
- Sick Leave provided through the Union
- 401(k) Retirement Plan provided through the Union
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
