Front Desk Supervisor

Commonwealth HotelsGreensboro, NC

About The Position

The Hotel Front Desk Manager, Hotel Front Office Manager, Hotel Guest Service Manager role at the DoubleTree by Hilton Greensboro Airport offers a dynamic leadership opportunity within a well-respected Hilton brand. This position provides the chance to oversee hotel operations, drive financial performance, and create a positive guest experience in a thriving market.

Requirements

  • Proven success as a Front Office Supervisor 2+ years
  • Strong interpersonal skills and professional demeanor
  • Detail-oriented with excellent organizational skills
  • Experience in group and transient sales processes and forecasting
  • A flexible, adaptable leader with a focus on achieving excellence

Nice To Haves

  • Hilton brand experience is a plus

Responsibilities

  • Manage budgets, financial plans, and statistical records
  • Recruit, train, and mentor staff
  • Achieve profit and operational targets
  • Address guest concerns, professionalism, and poise
  • Ensure compliance with brand standards and regulatory requirements

Benefits

  • Medical, Dental, Vision (Day One Coverage)
  • 401(k) with company match, on-demand pay, and flexible spending accounts
  • Vacation, Personal Days, and Holiday Pay
  • Hotel, food, and beverage savings for personal travel
  • Online training courses
  • Employee Assistance Program, jury duty leave, bereavement leave, and more
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