Front Desk Staff - Per Diem

Mozaic Senior Life•Bridgeport, CT

About The Position

The Front Desk Staff role is a per diem, flexible position. Staff greet and check in members, assist prospective members, and provide locker keys and towels. The position requires a willingness and desire to be part of a team environment; no experience is required. Hours and schedules vary by shift.

Requirements

  • Willingness and desire to be part of a team environment.
  • No experience required.

Responsibilities

  • Greet and check in members.
  • Assist prospective members and, when the Membership Director, Front Desk Lead, or another manager is unavailable, tour prospective members and sign them up.
  • Provide locker keys and towels.
  • Verify that memberships are valid.
  • Answer the phone and take detailed messages for all staff.
  • Make accurate reservations for massage therapists, personal training appointments, nutrition appointments, and other services.
  • Wash, dry, and fold towels.
  • Keep the desk area tidy and help pick up the lounge, studios, locker rooms, weight room, and pool area.
  • Restock coolers and supplies as needed.
  • Accept member payments for purchased items and process them through the cash register.
  • Support other staff, including assisting with equipment changes when transitioning classes.
  • Communicate upcoming events, membership specials, and new classes to members as needed.
  • Complete the shift task list.
  • Check work email at least once a day.
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