Front Desk Coordinator Per Diem

Fresenius Medical Care•Corpus Christi, TX

5h•Onsite

About The Position

Our Corpus Christi, TX surgery center is looking to hire a per diem front desk coordinator. Hours will be on an as needed basis. The center hours are Monday through Friday 7:00am to 4:00am. No evenings or weekends! Preference for bilingual English/ Spanish speaker. In this role, you will be checking in/checking out patients, scheduling appointments, communicating with dialysis center staff, confirming appointments and arranging patient transportation as needed. EMR experience required. HS Diploma or GED required. As the Patient Services Coordinator, this position coordinates scheduling, pre-procedure communication, medical record documents, EMR demographic data entry requirements for payers and Revenue Cycle, greets patients, and answers a multi-line telephone and fax.

Requirements

EMR experience required.
HS Diploma or GED required.
1 – 2 years’ related experience preferably in a medical setting with insurance billing.
Proficient in the use of computers and related software such as Microsoft Office is necessary.
Excellent communication skills – verbal and written.
Ability to handle several tasks simultaneously.
Ability to adapt to supporting software applications.

Nice To Haves

Bilingual English/ Spanish speaker
Associate Degree or higher preferred

Responsibilities

Schedule and input all appointments scheduling module in a timely and efficient manner.
Assure all pre-procedure/preoperative activities are scheduled or completed.
Manages patient cancellations, center cancellations (e.g. equipment issues) and additions to schedule in accordance to center scheduling parameters.
Print patient schedule and pull patient charts daily.
Facilitates the admission process by professionally greeting all patients and visitors and obtain patient identification and insurance information to initiate admissions process.
Assemble file and maintain patient medical records and financial records in a confidential and secure manner.
Complete front-end process of billing procedure ensuring all information is entered into the computer registration module.
Performs Insurance Verification process and completes all required processes for prior authorizations or other actions required by payor.
Assist with patient transportation if the patient qualifies per the Company Transportation Policy.
Ensure appropriate signatures are included on all necessary chart and admissions data in accordance with FMCNA policies and procedures.
Ensure accuracy when scanning and filing documents and completes within 24 hours of completed visit including physician reports to referral sources.
Communicate all changes about procedure and insurance which is identified during patient visit to appropriate internal parties and directly to the patient record immediately.
Perform daily encounter checks to assure reporting accuracy.
Coordinates collection, processing, maintenance, storage, retrieval, documentation and distribution of medical records per policy and procedure.
Assures documentation of logs of medical record release.
Provides information to parties engaged in research or study projects involving patient care and utilization of services in accordance with policy.
Oversees the materials going in and out of the office including inventory, shipments and deliveries.
Other duties as assigned.