Front Desk Coordinator Per Diem

Fresenius Medical Care • Riverside, CA

13h • Onsite

About The Position

This is a per diem Front Desk Coordinator opportunity in our Riverside, CA surgery center. The center is open Monday through Saturday. As the Patient Services Coordinator, this position coordinates scheduling, pre-procedure communication, medical record documents, EMR demographic data entry, requirements for payers, and Revenue Cycle. The role also involves greeting patients, answering a multi-line telephone, and handling faxes.

Requirements

• 1 – 2 years’ related experience preferably in a medical setting with insurance billing.
• Proficient in the use of computers and related software such as Microsoft Office is necessary.
• Excellent communication skills – verbal and written.
• Ability to handle several tasks simultaneously.
• Ability to adapt to supporting software applications.

Nice To Haves

• Associate Degree or higher preferred

Responsibilities

• Schedule and input all appointments using the scheduling module in a timely and efficient manner.
• Assure all pre-procedure/preoperative activities are scheduled or completed.
• Manage patient cancellations, center cancellations (e.g., equipment issues), and additions to the schedule in accordance with center scheduling parameters.
• Print patient schedule and pull patient charts daily.
• Facilitate the admission process by professionally greeting all patients and visitors and obtaining patient identification and insurance information to initiate the admissions process.
• Assemble, file, and maintain patient medical records and financial records in a confidential and secure manner.
• Complete the front-end process of billing procedures, ensuring all information is entered into the computer registration module.
• Perform the Insurance Verification process and complete all required processes for prior authorizations or other actions required by the payor.
• Assist with patient transportation if the patient qualifies per the Company Transportation Policy.
• Ensure appropriate signatures are included on all necessary chart and admissions data in accordance with FMCNA policies and procedures.
• Ensure accuracy when scanning and filing documents and complete within 24 hours of completed visit, including physician reports to referral sources.
• Communicate all changes about procedure and insurance identified during patient visits to appropriate internal parties and directly to the patient record immediately.
• Perform daily encounter checks to assure reporting accuracy.
• Coordinate collection, processing, maintenance, storage, retrieval, documentation, and distribution of medical records per policy and procedure.
• Assure documentation of logs of medical record release.
• Provide information to parties engaged in research or study projects involving patient care and utilization of services in accordance with policy.
• Oversee the materials going in and out of the office, including inventory, shipments, and deliveries.
• Other duties as assigned.

Benefits

• medical, dental, and vision insurance
• a 401(k) with company match
• paid time off
• parental leave
• potential for performance-based bonuses depending on company and individual performance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED