Front Desk Specialist
Texas Fertility Center•Austin, TX
•Onsite
About The Position
We are a patient-focused fertility practice dedicated to delivering exceptional care and support. As we continue to grow, we are seeking a proactive and detail-oriented Front Desk Specialist to join our Austin team. This onsite role is ideal for someone who thrives in both administrative and billing environments and enjoys working directly with patients.
Requirements
- 2+ years of experience in medical front office and billing
- Proficiency in EMR systems and Microsoft Office
- Excellent communication and organizational skills
- Exceptional Customer Service
- Ability to multitask and work in a fast-paced environment
- High school diploma or equivalent required
Nice To Haves
- billing certification a plus
Responsibilities
- Greet and check in patients with professionalism and empathy
- Schedule appointments and manage provider calendars
- Answer phone calls and respond to patient inquiries
- Collect co-pays and verify insurance information
- Maintain accurate patient records and ensure HIPAA compliance
Benefits
- Competitive compensation
- Health, dental, and vision insurance
- Paid time off and holidays
- Supportive team environment with growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
