Front Desk Specialist
Family & Children's Services Career Center•Tulsa, OK
•Onsite
About The Position
Family & Children’s Services, Oklahoma’s leading community mental health center is looking for a personable, front desk specialist who can provide front desk support services in telephone operations, general front desk operations, client and public engagement, and other related responsibilities. Family & Children’s Services works to heal hurting and abused children, strengthen families, and provide hope and a path to recovery for those battling mental illness and addiction.
Requirements
- High school diploma or the equivalent
- Coursework in office administration, typing, and computer software preferred
- One year experience in medical office or healthcare with direct patient care/interaction in past 3 years required
- Ability to type a minimum of 30 WPM
- Ability to work effectively with employees and clients under stressful situations
- Ability to work with agitated, mentally ill and/or substance-abusing public
- Ability to maintain an effective working relationship with agency employees
- Ability to maintain a professional manner at all times
- Ability to maintain confidentiality
- Good listening skills
- Ability to manage multi-line telephone system and other communication technologies
- Strong computer skills
Responsibilities
- Provide front desk support services in telephone operations
- Provide general front desk operations
- Client and public engagement
- Other related responsibilities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
