Front Desk Specialist

Family & Children's Services • Tulsa, OK

6h

About The Position

Family & Children’s Services, Oklahoma’s leading community mental health center is looking for a personable, front desk specialist who can provide front desk support services in telephone operations, general front desk operations, client and public engagement, and other related responsibilities. Family & Children’s Services works to heal hurting and abused children, strengthen families, and provide hope and a path to recovery for those battling mental illness and addiction.

Requirements

• High school diploma or the equivalent
• One year experience in medical office or healthcare with direct patient care/interaction in past 3 years
• Ability to type a minimum of 30 WPM
• Ability to work effectively with employees and clients under stressful situations
• Ability to work with agitated, mentally ill and/or substance-abusing public
• Ability to maintain an effective working relationship with agency employees
• Ability to maintain a professional manner at all times
• Ability to maintain confidentiality
• Good listening skills
• Ability to manage multi-line telephone system and other communication technologies
• Strong computer skills

Nice To Haves

• Coursework in office administration
• Coursework in typing
• Coursework in computer software

Responsibilities

• Provide front desk support services in telephone operations
• Provide general front desk operations
• Client and public engagement
• Other related responsibilities

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED