Front Desk (Seasonal)

Middlesex County•New Brunswick, NJ

14d•Onsite

About The Position

The Administrative Assistant assigned to the Front Desk serves as the first point of contact for the public and plays a key role in supporting the administrative and operational functions of the Surrogate’s Office. This position requires excellent customer service, organizational skills, professionalism, attention to detail, and the ability to manage sensitive and confidential information.

Requirements

Strong customer service and communication skills
Ability to multitask in a fast-paced public office environment
Strong organizational skills and attention to detail
Proficiency in Microsoft Office and general computer systems
Ability to handle confidential and sensitive information professionally
Prior administrative, records, or public sector experience preferred

Nice To Haves

Experience working with court systems, records management, or legal documents
Experience with electronic filing systems
Bilingual communication skills are a plus
Strong time management and follow-through abilities

Responsibilities

Schedule appointments in person and over the phone
Answer inquiries via the general Surrogate email inbox and main phone line
Greet and assist walk-ins, attorneys, and members of the public
Assist staff with walk-ins by reviewing documents and processing payments
Track daily no-shows, walk-ins, and late appointments
Stock all interview rooms daily with paper and office supplies as needed
Sign for incoming mail and deliveries from couriers
Receive, record, and distribute fact sheets received by mail, e-file, and email
Scan documents for accuracy and maintain organized electronic records
Assist with records management and administrative filing functions
Enter maintenance and service requests for issues affecting the office environment
Coordinate with vendors to order and obtain office supplies
Register new vendors with the County as needed
Order, sort, package, and mail living will kits to individuals and community groups
Maintain inventory of office and outreach materials
Email monthly escrow statements according to the escrow mailing list
Maintain and update the escrow mailing list
Receive and deposit escrow account checks
Process employee reimbursements for travel expenses