Front Desk Sales Specialist

RHWS037 • Port Chester, NY

11d • Onsite

About The Position

As a Front Desk Sales Specialist, you will deliver a 5-star client experience and help clients commit to a consistent wellness routine by recommending and closing the right membership or package. This role involves consultative selling, follow-up, and helping clients take action, in addition to some scheduling and onboarding. The ideal candidate is energized by people, goals, and a fast-paced studio environment.

Requirements

• 1+ year experience in sales or membership/package selling (such as fitness, wellness, med-spa, boutique retail, hospitality)
• Comfortable asking for the sale and handling common objections with confidence and empathy
• Strong communication skills and follow-up habits (phone/text/email)
• Coachable, proactive, team-first mindset
• Interest in health and wellness — you don’t need to be an expert, but you should enjoy learning and sharing it
• Willingness to work weekends (it’s our busiest — and most fun — time)

Nice To Haves

• Experience selling memberships (fitness studios, gyms, spas, med-spas)
• CRM/POS experience and strong organization
• Prior role with goals, quotas, or performance-based pay

Responsibilities

• Use a consultative approach to understand client goals and recommend personalized solutions
• Give studio tours and confidently present and close memberships/service packages
• Own follow-up: respond to inquiries, re-engage leads, and convert first-time visitors into repeat clients
• Help drive studio performance through strong conversion habits and team collaboration
• Welcome and assist clients with warmth, professionalism, and positive energy
• Educate clients on the benefits, protocols, and safety of our services
• Create a consistent, elevated experience that keeps clients coming back
• Manage check-ins, scheduling, and onboarding (including medical waivers and POS profile creation)
• Answer calls/texts, return voicemails, and assist with booking/rescheduling
• Maintain a clean, safe, welcoming studio and support day-to-day operations
• Execute opening/closing duties
• Embody Restore’s mission, values, and Hyper Wellness® lifestyle
• Contribute to a high-energy team culture where everyone feels seen and supported

Benefits

• Wellness resources
• Bonus based on performance
• Employee discounts
• Full benefits package (for full-time team members)
• Competitive hourly pay + performance bonuses (based on memberships/packages and team goals)
• Free and discounted wellness services
• Relaxed, wellness-focused workplace
• Casual dress code
• Supportive, team-oriented culture
• Clear growth path for high performers (Senior Consultant → Leadership opportunities)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed