Front Desk Sales Specialist

Restore Hyper Wellness - RHWS037•Village of Port Chester, NY

12d•$18 - $20•Onsite

About The Position

As a Front Desk Sales Specialist, also known as a Hyper Wellness Representative, you will deliver a 5-star client experience and help clients commit to a consistent wellness routine by recommending and closing the right membership or package. This role involves consultative selling, follow-up, and helping clients take action, rather than a traditional front-desk/receptionist role. The ideal candidate is energized by people, goals, and a fast-paced studio environment.

Requirements

1+ year experience in sales or membership/package selling (such as fitness, wellness, med-spa, boutique retail, hospitality).
Comfortable asking for the sale and handling common objections with confidence and empathy.
Strong communication skills and follow-up habits (phone/text/email).
Coachable, proactive, team-first mindset.
Interest in health and wellness — you don’t need to be an expert, but you should enjoy learning and sharing it.
Willingness to work weekends (it’s our busiest — and most fun — time).

Nice To Haves

Experience selling memberships (fitness studios, gyms, spas, med-spas).
CRM/POS experience and strong organization.
Prior role with goals, quotas, or performance-based pay.

Responsibilities

Use a consultative approach to understand client goals and recommend personalized solutions.
Give studio tours and confidently present and close memberships/service packages.
Own follow-up: respond to inquiries, re-engage leads, and convert first-time visitors into repeat clients.
Help drive studio performance through strong conversion habits and team collaboration.
Welcome and assist clients with warmth, professionalism, and positive energy.
Educate clients on the benefits, protocols, and safety of our services.
Create a consistent, elevated experience that keeps clients coming back.
Manage check-ins, scheduling, and onboarding (including medical waivers and POS profile creation).
Answer calls/texts, return voicemails, and assist with booking/rescheduling.
Maintain a clean, safe, welcoming studio and support day-to-day operations.
Execute opening/closing duties.
Embody Restore’s mission, values, and Hyper Wellness® lifestyle.
Contribute to a high-energy team culture where everyone feels seen and supported.

Benefits

Wellness resources
Bonus based on performance
Employee discounts
Full benefits package (for full-time team members)
Competitive hourly pay + performance bonuses (based on memberships/packages and team goals)
Free and discounted wellness services
Relaxed, wellness-focused workplace
Casual dress code
Supportive, team-oriented culture
Clear growth path for high performers (Senior Consultant → Leadership opportunities)