Front Desk Sales Manager

Massage Envy (NCT Company d.b.a.)•Golden Valley, MN

134d•Onsite

About The Position

We are looking for a confident, motivated Front Desk Sales Lead who thrives in a fast-paced, goal-driven environment. This is not an entry-level front desk role. This position is for someone with a strong sales background, a passion for closing deals, and the ability to lead by example. You will be the sales driver at the front desk, setting the tone for performance, coaching the team, and ensuring every guest interaction turns into a sales opportunity.

Requirements

Proven sales experience required. Membership, retail, inside sales, or service-based sales preferred
Strong closing skills and comfort asking for the sale
Confident and professional communication skills
Leadership mindset with the ability to motivate and influence others
Organized, reliable, and detail-oriented
Comfortable working in a performance-driven, goal-oriented environment
Availability to work evenings, weekends, and some holidays

Responsibilities

Lead front desk sales efforts with a strong focus on memberships, service packages, and gift cards
Confidently close sales and overcome objections
Meet and exceed daily, weekly, and monthly sales goals
Coach and support front desk associates on sales conversations and closing techniques
Deliver an exceptional guest experience from check-in to checkout
Handle POS transactions, scheduling, opening and closing duties, and guest follow-ups
Partner with management to drive revenue, accountability, and performance standards