Front Desk Sales Clinic Manager

The Joint Chiropractic•New Braunfels, TX

3d•$45,000•Onsite

About The Position

We’re seeking a dependable, sales-focused leader to manage daily operations at their assigned clinic while actively working front desk shifts as a Wellness Coordinator. You will be the primary point of contact for your location—supporting staff, helping patients, driving sales, and ensuring the clinic is staffed and running smoothly. This role requires ownership, initiative, and the ability to resolve everyday challenges independently.

Requirements

Previous leadership, supervisory, or management experience.
Strong sales and customer service skills.
Dependable attendance and punctuality.
Confidence making decisions, solving problems, and following through.
The ability to coach staff and address performance concerns professionally.
A willingness to take responsibility for the success and staffing of your assigned location.
Open availability throughout the week, including weekends, and the ability to work full-day shifts.
Ability to adjust your schedule and work additional or changed shifts when staffing gaps arise.
Ability to arrange coverage at your location and personally cover when necessary.

Responsibilities

Work scheduled Wellness Coordinator shifts, managing patient check-ins, payments, phone calls, and patient flow. (9:30am- 7pm during the week and 9:30am-4pm on weekends)
Explain memberships and packages, answer patient questions, and confidently enroll patients in care options.
Lead, train, and support front desk staff while holding the team accountable for clinic expectations.
Take ownership of your location’s staffing needs, including coordinating coverage for call-outs, absences, and scheduling gaps.
Personally cover shifts when other coverage is unavailable and adjust your schedule as needed to maintain clinic operations.
Monitor sales, patient conversion, retention, and other clinic goals.
Ensure patient agreements, account notes, payments, and daily reports are completed accurately.
Maintain clinic cleanliness, supplies, organization, and a welcoming patient experience.
Address routine staff and operational issues, escalating concerns to leadership when needed.
Communicate staffing changes, performance updates, and unresolved concerns promptly.