Front Desk- Primary Care Clinic

Henry Ford Health•Farmington Hills, MI
•Onsite

About The Position

Be the welcoming face and vital first point of contact for our primary care clinic! As a Front Desk professional, you'll deliver exceptional customer service while managing critical administrative and clerical operations that keep our clinic running smoothly and our patients cared for.

Requirements

  • High School diploma equivalency OR 1 year of applicable cumulative job specific experience required

Nice To Haves

  • Medical office experience preferred

Responsibilities

  • Create outstanding first impressions by warmly greeting patients and visitors, expertly checking them in and out, and efficiently gathering all necessary documentation to ensure a seamless patient experience.
  • Master the art of accuracy by verifying and entering demographic information, obtaining and confirming authorizations and precertifications, processing medical record release requests, and expertly scheduling and confirming patient appointments.
  • Drive financial operations by accurately entering, reviewing, and submitting daily charges for patient procedures and services, collecting co-payments, and meticulously reconciling all daily reports and deposits to ensure complete accuracy.
  • Provide comprehensive administrative and clerical support that empowers your assigned area to deliver exceptional patient care.
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