Front Desk Representative (7am-3pm and 3pm-11pm Shift)

Kisco Senior Living • Rockville, MD

1d • $19 - $23

About The Position

The Front Desk Representative at The Preston provides exceptional customer service at the front desk to create a warm, secure, and friendly atmosphere in the community. The role involves monitoring residents and guests entering and leaving, assisting residents with requests, answering incoming calls, keeping the front desk and entrance area neat and clean, and responding to emergencies by supplying emergency personnel.

The position requires customer-service skills, front desk or related experience, basic competency with several forms of technology, and flexibility to work evenings, nights, weekends, and holidays as needed. The posting lists two shifts: 7 a.m.–3 p.m. and 3 p.m.–11 p.m. Pay is $19.20–$22.60 per hour, depending on experience. Full-time associates are eligible for healthcare benefits, including vision and dental, and matching 401(k).

Requirements

• Have excellent customer service skills.
• Have 6 months to 1 year of front desk, receptionist, or resident relations experience.
• Have basic competency in using multiple forms of technology, including Microsoft Office applications, internet-based applications, and custom applications.
• Be able to work a flexible schedule, including evenings, nights, weekends, and holidays as needed.

Nice To Haves

• A high school diploma or GED is preferred.
• Senior living experience is a plus.
• Hotel experience is a plus.
• Bring a smile to work every day.

Responsibilities

• Monitor residents and guests coming in and out of the community.
• Assist residents with requests as needed.
• Answer incoming calls.
• Maintain a neat and clean front desk and entrance area.
• Respond to emergencies and supply emergency personnel.

Benefits

• A free meal per shift.
• Healthcare benefits, including vision and dental (full-time only).
• Matching 401(k) (full-time only).
• Paid time off.
• Rewards and bonus opportunities.
• Continuous training and growth opportunities.
• The company covers the cost of pre-hire requirements for selected candidates.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED