Front Desk Representative - Physicians for Women

Lifepoint Health•Hot Springs, AR

1d•Onsite

About The Position

The goal of this team member is to provide superior customer service to both patients and other staff members. Responsibilities include: Greet patients and handle check-in/check-out process, including use of Clockwise system. Excellent interpersonal skills to effectively and courteously handle patient and family interactions and interactions with other staff. Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy. Collect patient payments. Other duties as assigned.

Requirements

High school diploma or equivalent
Critical thinking skills
Decisive judgment
Ability to work with minimal supervision
Ability to work in a stressful environment and take appropriate action
Familiarity with the use of Microsoft Office Suite
Ability to utilize practice management, EMR, and Clockwise software accurately and efficiently
Professional appearance and manner

Nice To Haves

Knowledge of insurance/medical terms and policies

Responsibilities

Greet patients and handle check-in/check-out process, including use of Clockwise system
Handle patient and family interactions and interactions with other staff with excellent interpersonal skills
Obtain and enter all necessary demographic, billing, and clinical information in the registration system with timeliness and accuracy
Collect patient payments
Perform other duties as assigned

Benefits

Health (Medical, Dental, Vision)
401K Benefits
Competitive Paid Time Off / Extended Illness Bank package
Short-term and Long-term disability 100% paid for by the company
Employee Assistance Program – mental, physical, and financial wellness assistance
Loan repayment
Tuition reimbursement
Scholarship opportunities for qualified candidates
Professional development opportunities
Apprenticeship programs
Certification assistance