Part-Time Front Desk Representative

Bright Smiles Community Clinic & Dental•Saint Paul, MN

1d•$17 - $20•Onsite

About The Position

Bright Smiles Community Clinic & Dental is a nonprofit dental clinic dedicated to expanding access to quality oral healthcare for underserved communities. We proudly serve patients with Medicaid, Medicare, and those without insurance, ensuring compassionate, culturally responsive care for all. We are seeking a friendly, organized, and service-driven Front Desk Representative to join our team. As the first point of contact, you will play a vital role in creating a welcoming and supportive environment for our diverse patient population. This position is ideal for someone who is passionate about community health, enjoys helping others, and thrives in a fast-paced clinical setting.

Requirements

Bilingual (Spanish-speaking) strongly preferred; additional languages are a plus
Excellent communication and interpersonal skills with a commitment to compassionate care
Strong organizational skills and ability to multitask in a fast-paced environment
Comfortable using computers, scheduling systems, and electronic records
Positive attitude, reliability, and strong work ethic
Passion for serving diverse and underserved populations

Nice To Haves

Minimum of 2 years of front desk, receptionist, or customer service experience preferred

Responsibilities

Greet patients warmly and provide a welcoming, respectful experience for all individuals
Answer phone calls, respond to inquiries, and schedule appointments (including emergencies and walk-ins)
Assist patients with intake forms, consent documents, and insurance verification (Medicaid/Medicare/uninsured)
Maintain a clean, organized, and professional front desk environment
Support patients throughout their visit, ensuring clear communication and comfort
Coordinate with clinical staff to ensure smooth daily operations
Perform general administrative and clerical duties as needed