Front Desk Representative

Fred Astaire Dance Studios • Fargo, ND

7d • Onsite

About The Position

Fred Astaire Dance Studios® is growing and seeking an experienced Front Desk Representative for their Fargo studio. This role is crucial for students, team members, and the overall studio experience. The ideal candidate is outgoing, detail-oriented, and possesses excellent time management and multi-tasking skills. This position serves as the communications hub, managing student accounts and assisting with daily studio operations, including greeting students, taking payments, scheduling lessons, handling communications, and assisting with events. A passion for people and building relationships is essential, as the role involves interacting with students to foster the studio's dance community and enhance people's lives.

Requirements

• Friendly, energetic personality with a positive & team-oriented attitude
• Outstanding customer service skills
• Excellent written and verbal communication skills
• Able to work in a fast-paced environment and multi-task effectively
• Strong organizational and time management skills
• Competent and capable with computers and learning new systems
• Exceptional follow-through and ability to prioritize daily tasks
• Positive, professional demeanor and proactive work ethic
• Reliable transportation

Responsibilities

• Warmly greet and assist students, guests, and walk-ins
• Manage inbound phone calls, emails, and new student inquiries
• Handle lesson scheduling using online booking software
• Accept and process payments (cash, card, and check) through POS systems
• Maintain and update student accounts and records
• Support daily studio operations and team coordination
• Assist with studio cleanliness, event prep, and front desk organization
• Assist in capturing media content during studio events, parties, and classes
• Participate in regular team meetings and studio classes (as needed)
• Run weekly errands and help with weekend events
• Track tasks and information using Google Docs, Sheets, and Drive
• Represent the Fred Astaire brand with professionalism & warmth

Benefits

• Free Training & Continuing Education
• Advancement Opportunities

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed