Front Desk Representative

Lifepoint Health • Wilson, NC

1d • Onsite

About The Position

The Front Desk Representative works alongside providers and clinical staff performing front-office clerical duties. This role serves as the first point of contact for patients and visitors while supporting daily clinic operations including scheduling, insurance verification, communication, and administrative functions. We are seeking a detail-oriented, customer-focused professional who thrives in a fast-paced healthcare environment.

Requirements

• High school diploma or equivalent required
• Proficient in data entry and Microsoft Office Suite
• Strong written and verbal communication skills
• Detail-oriented and highly organized

Nice To Haves

• 1 year of clinic or medical office experience preferred
• Relevant work experience may substitute for education

Responsibilities

• Greet and check in patients and visitors in a professional manner
• Assist patients with initial paperwork and registration
• Schedule and coordinate appointments
• Answer multi-line phones and manage front desk communications
• Gather and verify insurance information
• Process insurance claims in compliance with legal requirements

Benefits

• Multiple levels of medical, dental and vision coverage
• Medical plans starting at just $10 per pay period
• Tailored benefit options for part-time and PRN employees
• Life, accident, critical illness, hospital indemnity insurance
• Short- and long-term disability
• Paid family leave
• Paid time off
• Higher education and certification tuition assistance
• Loan assistance
• 401(k) retirement package and company match
• Mental, physical, and financial wellness programs
• Free gym memberships
• Virtual care appointments
• Mental health services
• Discount programs
• Ongoing learning and career advancement opportunities
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED