Mgmt / Front Desk - Front Desk Receptionist

Senior Star • Tulsa, OK

4d • Onsite

About The Position

Burgundy Place is seeking Front Desk Receptionists! This position is very important to our community as the Front Desk is the hub of the activity for our residents. Being a Front Desk Receptionist in Senior Living can be amazing and rewarding. It can also be stressful and demanding. The Front Desk Receptionist is the first impression of the community. The Front Desk Receptionist creates legendary customer service experiences for our residents, associates, and guests! The Front Desk Receptionist is tasked with serving the residents and their guests with the highest level of customer service. A Front Desk Receptionist must have a strong desire to serve the residents. The Front Desk Receptionist finds joy in positively impacting the lives of the residents and their guests. They have the unique ability to WOW residents and guests with above and beyond service excellence. They are also often the person who takes complaints or hears about problems. This job can be stressful, fast paced, and demanding but it is also very rewarding. The Front Desk Receptionist has a unique ability to truly MAKE THEIR DAY!

Requirements

• Must love working with the senior population!
• Must be very customer service oriented!
• Ability to balance multiple priorities at the same time.
• Proficient with computers and very tech-savvy, or have the ability to learn new systems quickly!

Responsibilities

• Serve the residents and their guests with the highest level of customer service.
• Create legendary customer service experiences for our residents, associates, and guests.
• Handle a multi-line phone system.
• Manage constant activity at the front desk.
• Respond to email requests throughout the day.
• Take complaints or hear about problems.

Benefits

• Competitive Pay
• Staff development courses & free online training courses
• Reduced cost meals while working
• Flexible Scheduling
• Paid Training
• Bonus Programs
• Safety incentives, occupancy bonuses & referral bonuses available to all associates
• Great Place to Work by Fortune Magazine, great employee engagement

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed