Front Desk Receptionist - Lucky Teeth Pediatric Dentistry

Rock Dental Brands•Prosper, TX

12d•Onsite

About The Position

This role is a dual role, operating as a Front Desk Receptionist and an Insurance Coordinator. As a clinic receptionist your goal is to serve and provide superior support to patients while working hand-in-hand with dentists, dental assistants, and the team leader to ensure patient treatment time is maximized. As an insurance coordinator you will bridge the gap between patients, insurance providers, and the dental clinical team, all while ensuring a warm, positive patient experience.

Requirements

High school diploma
2 years of office experience desired
Legible handwriting
Basic Computer skills
Excellent verbal and written communication skills
Extensive organization skills and attention to detail
Ability to multi-task and manage time efficiently.
Accept constructive criticism
Conflict resolution and problem-solving and team Player
Exceptional customer service skills
Computer literacy
Works independently
Anticipates team and doctor needs
Respectful to fellow team members, patients, and the Doctor
Genuinely nice and kind

Responsibilities

Patient scheduling and confirmation
Dental health records
Maintaining patient accounts
Insurance eligibility and coordination
Direct customer service
General housekeeping and maintain office stock levels as needed.

Benefits

Competitive pay
Career growth opportunities
Talented and motivated team who care about each other, our mission, and our patients.
Flexible health and insurance options
Employer-paid pre-tax Health Savings Account
Employee Assistance Program
Complimentary dental and orthodontic treatments that help you and your family stay on track.
Paid time off
Holiday pay
Industry-leading 401K retirement plan with matching company contributions.