Front Desk Receptionist

Cosmetic Physician Partners•Appleton, WI

7d•Hybrid

About The Position

The Center for Aesthetics and Plastic Surgery is seeking a Front Desk Receptionist to join their team. This role involves scheduling client appointments, greeting clients warmly, and maintaining knowledge of services offered. The ideal candidate will possess excellent patient care skills, strong communication abilities, flexibility, analytical skills, and a friendly demeanor. They should also be proficient in multitasking, teamwork, and basic computer applications.

Requirements

Minimum of 2 years of experience in a medical office or medical spa setting.
Experience managing phone systems and scheduling in a medical office environment.
Excellent communication, organizational, and multitasking abilities.
Proficiency in computer systems and typing skills.
Flexibility with scheduling.
Strong analytical and decision-making abilities.
Comfortable with basic computer and software applications.

Nice To Haves

Knowledge of medical terminology, cosmetic procedures, and skincare products is a plus.

Responsibilities

Greet and check in patients, ensuring a warm and professional welcome.
Collect patient information and enter it into the system.
Escort patients to exam rooms, ensuring they are comfortable.
Maintain cleanliness and organization of exam rooms between appointments.
Process patient check-outs and collect required fees.
Answer phone calls, retrieve voicemail messages, schedule appointments, and direct calls to the appropriate staff.
Prepare patient charts and handle all administrative tasks efficiently.
Ensure the waiting area remains comfortable and tidy.