Front Desk Receptionist - Full Time
About The Position
The Boys & Girls Club of Worcester is a nonprofit, charitable, educational organization recognized as a leading advocate for youth development, working to help youth of all backgrounds. This is a full-time position with 40 hours per week, typically from 12 pm to 8 pm, Monday through Friday. The role requires bilingual proficiency in Spanish and English. The organization serves over 500 kids aged 5 to 18 daily and is committed to providing an enriched environment that meets the physical, emotional, social, and intellectual needs of each child. As one of the largest youth development agencies in Central Massachusetts, they aim to make a positive impact in the community.
Requirements
- High School Diploma or equivalent
- One year experience as a receptionist
- Scheduling flexibility
- Bilingual (Spanish/English) required
- Excellent customer service skills
- Data entry experience
- Experience processing membership fees and other monetary transactions
- Ability to excel in a fast-paced, kid friendly environment
- Ability to multi-task
- Ability to work independently
- Ability to remain calm
Responsibilities
- Providing exemplary customer service to all Club visitors, volunteers, staff and members.
- Maintaining order of front desk area.
- Performing clerical tasks including answering phones, filing, data entry of attendance, membership forms, and pre- and post-test surveys, photocopying.
- Processing membership fee payments.
- Scheduling membership orientations.
- Regular exposure to loud noise, music, and other sounds associated with an active youth environment.
Benefits
- We recognize thirteen holidays annually and our centers are closed. Additionally, if the holiday falls on a weekend day, we will be closed the Friday or Monday closest to the holiday.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
