Front Desk Receptionist

The Michelle Martin Group • Baltimore, MD

8d • Onsite

About The Position

MMG is seeking a friendly, patient, and customer service-oriented individual to join our client's team in Baltimore, MD. This is an excellent opportunity for a professional to provide exceptional front desk customer support.

Requirements

• Have strong communication and organizational skills.
• Able to multitask and manage time well.
• Proficient in Microsoft Office software and have a high level of professionalism and courtesy.
• Strong verbal and written communication abilities
• Must have prior administrative/front desk experience.
• Excellent problem-solving and multitasking skills
• Commitment to providing exceptional customer service

Responsibilities

• Greeting visitors: Welcome visitors in a friendly manner and direct them to the correct office or person.
• Answering phone calls: Answer and screen phone calls, take messages, and direct calls to the correct department or personnel.
• Handling mail: Receive, sort, and deliver mail, documents, packages, and courier deliveries.
• Providing administrative support: Perform basic filing and recordkeeping and make copies.
• Maintaining the reception area: Keep the reception area and common areas clean and tidy.
• Providing customer service: Respond to customer inquiries in a polite and timely manner.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed