Front Desk Receptionist

Concord Hospitality Enterprises•Columbus, OH

17d•Onsite

About The Position

As a Front Desk Receptionist at Concord Hospitality, you will be the first point of contact for guests and visitors, creating a welcoming and professional environment. Your cheerful demeanor, organizational skills, and commitment to service will ensure smooth daily operations and a positive experience for all who interact with our team.

Requirements

High school diploma or equivalent preferred
Prior receptionist or administrative experience is a plus
Strong interpersonal and communication skills
Ability to multitask and remain professional in a fast-paced environment
Detail-oriented with strong organizational skills
Proficiency in basic office equipment and computer applications
Positive attitude, reliability, and commitment to teamwork

Responsibilities

Greet and direct visitors with a warm, friendly, and professional attitude
Answer telephones, direct calls, and take/retrieve messages for team members
Provide callers with accurate company information including address, directions, and services
Receive, sort, and forward incoming mail; coordinate express mail services (FedEx, UPS, etc.)
Maintain mail room and storage areas in an orderly and safe condition
Order, receive, stock, and distribute office supplies; manage office equipment and assist associates with usage
Perform clerical duties such as photocopying, faxing, filing, and collating
Provide administrative support to department leaders and assist with meetings and trainings
Stock break rooms with supplies, maintain tidiness, and manage dishwashing tasks
Publish weekly OnCue updates and assist with catering orders for meetings
Follow safety and security procedures and adhere to Concord Operating Procedures