Front Desk Receptionist

Broadway•Denver, CO

18h•Onsite

About The Position

Floyd's 99 Barbershop in Denver, CO needs a friendly, attentive person to become their full-time Front Desk Receptionist. This role is crucial for facilitating efficient workdays, maintaining organization, and providing fantastic customer service. Floyd's 99 Barbershop is described as the Mile High City's go-to grooming destination with a positive and energetic shop that balances working hard, having fun, and wowing clients. They emphasize a "people first" mentality and aim to elevate the customer experience. The company is a national leader in modern grooming, known for expert services, strong culture, and top-tier talent.

Requirements

2+ years of customer service experience in the retail, hospitality, or beauty industries
Experience working in a fast-paced environment
Fantastic collaboration skills with an ability to communicate over the phone and in person
Commitment to helping others and working with a team
Organizational skills, attention to detail, and time management abilities
Ability to maintain confidentiality
Ability to work a flexible schedule, including nights and weekends

Responsibilities

Engage with customers and help connect them with exceptional services.
Answer phone calls.
Respond to customer questions.
Inform customers about various offerings.
Upsell beauty treatments.
Schedule appointments.
Provide cost estimates as requested.
Take staff messages.
Help with general cleaning.

Benefits

Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more
Ongoing opportunity for growth
Health benefits for full-time employees, including medical, dental, and vision
Fun and relaxed environment
Nationwide locations, making it easy to relocate while continuing your professional journey

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