Front Desk Receptionist

TEKsystems • Elgin, IL

8d • $20 - $20 • Onsite

About The Position

Be the first to greet and assist customers and visitors. This role involves phone support using the current phone system and Support Portal, checking voicemails, answering phones, and transferring calls to the correct employee/department. The position also supports visiting customer demo requirements, including conference room setups and ordering/setting up lunch requirements. Additionally, the receptionist will maintain and order supplies for customer hospitality, including stocking beverages and associated items like flatware, utensils, cups, and condiments.

Requirements

• Previous experience doing front desk or phone support
• Strong data entry/computer skills
• Comfortable with face to face interactions

Nice To Haves

• 1+ year of Call center experience is preferred

Responsibilities

• Greet and assist customers and visitors.
• Provide phone support using the current phone system and Support Portal.
• Check voicemails, answer phones, and transfer calls to the correct employee/department.
• Support visiting customer demo requirements, including conference room setups and ordering/setting up lunch requirements.
• Maintain and order supplies for customer hospitality, including stocking beverages, flatware, utensils, cups, and condiments.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed