Front Desk Receptionist - Pinecrest

Country Manor•Brainerd, MN

2d•Onsite

About The Position

Become part of our team as a Front Desk Receptionist, where you’ll help create a warm and welcoming environment while providing administrative support and exceptional service to residents, families, visitors, and staff.

Requirements

Experience or educational background in administrative support, receptionist, or clerical roles preferred.
Proficient in basic clerical skills, including computer applications, typing, filing, and bookkeeping.
Strong organizational and time-management skills with the ability to manage multiple priorities.
Excellent verbal and written communication skills with a professional, welcoming, and customer-focused approach.
Ability to interact with residents, families, visitors, and team members with patience, tact, and respect.
Experience with medical terminology and working with older adults preferred.
Ability to maintain confidentiality and handle sensitive information appropriately.
Dependable, professional, and able to read, write, and communicate effectively in English.

Responsibilities

Operate office equipment, including computer systems and telephone systems.
Provide professional and courteous communication with residents, families, visitors, and team members in person and by phone.
Greet and assist visitors while creating a welcoming reception experience.
Screen and direct incoming calls and provide appropriate assistance.
Sort and distribute business and resident mail.
Prepare, copy, and maintain forms, correspondence, and filing systems for various departments.
Maintain schedules for conference and multipurpose rooms.
Monitor office supply inventory and place orders as needed.
Maintain a professional appearance and demonstrate dependable attendance and punctuality.
Support a positive working relationship with all departments.
Perform other duties as assigned.

Benefits

Medical, Dental, and Vision Insurance
Paid Time Off and Earned Sick and Safe Time (ESST)
FSA/HSA with employer contribution
Dependent Care Flexible Spending Account (DCFSA)
Life Insurance
Long-Term Disability Insurance
Voluntary pre-tax benefits, including Accident Insurance, Cancer Insurance, and Hospital Confinement Insurance
Voluntary after-tax benefits, including Short-Term Disability Insurance, Critical Illness Insurance, Term Life Insurance, and Whole Life Insurance
401(k) program with an employer match of up to 4%
Employee Assistance Program (EAP)
Longevity bonuses
Year-end appreciation gifts and routine wage increases
Annual Staff Appreciation Week featuring large prizes, a grand celebration, and more
Consistent recognition efforts throughout the year
Excellent advancement opportunities across more than 20 unique departments
Corporate Perks Program, including discounts on shopping, restaurants, gym memberships, haircuts, and more.
15% off tuition through our partnership with Rasmussen University
Access to thousands of nationwide discounts on attractions, memberships, travel, and more through TicketsAtWork.