Front Desk Receptionist

Legends Global•Los Angeles, CA

2d•$19 - $22•Onsite

About The Position

Los Angeles Equestrian Center has an excellent and immediate opening for a Front Desk Receptionist. The Front Desk Receptionist is the first point of contact for boarders, clients, guests, and community members and plays a critical role in delivering a welcoming, professional, and service-driven experience. This position is highly customer-facing and requires a polished, approachable, and proactive individual who thrives in a fast-paced environment while maintaining organization and professionalism at all times.

Requirements

Strong customer service and hospitality mindset
Excellent verbal and written communication skills
Professional demeanor and presentation
Ability to multitask and remain composed in a fast-paced environment
Strong organizational skills and attention to detail
Basic computer proficiency (Microsoft Office; ability to learn internal systems)
High school diploma or equivalent required
English required; bilingual (Spanish) is a plus
1–3 years of experience in a receptionist, front desk, hospitality, or customer-facing role preferred

Nice To Haves

Interest in or familiarity with equestrian environments is a plus
Previous experience in a high-volume customer service or hospitality environment strongly preferred
Experience working in a fast-paced, multi-departmental operation is a plus
Demonstrated ability to provide exceptional service while maintaining organization and efficiency

Responsibilities

Greet all guests, boarders, trainers, and visitors in a warm, professional, and service-oriented manner
Answer and manage a high volume of incoming calls, directing inquiries efficiently and accurately
Serve as a central point of contact for walk-ins, providing information, direction, and support
Maintain a clean, organized, and welcoming front office environment at all times
Respond to general inquiries via phone, email, and in-person interactions
Coordinate communication between departments to ensure timely resolution of questions and requests
Provide administrative support across all departments, including filing, data entry, and document management, as needed.
Support onboarding processes for new boarders and visitors by providing forms, guidance, and general information
Maintain accurate logs, records, and front desk documentation
Escalate issues or concerns to the appropriate team members as needed
Uphold LAEC standards of hospitality, professionalism, and community engagement