Front Desk Receptionist

Forever Smile Dentistry • Kendall, FL

1d

About The Position

The Front Desk Receptionist will be responsible for greeting and welcoming patients, managing appointments, assisting patients with forms, preparing patient charts and schedules, updating patient records, scheduling follow-up appointments, communicating with insurance providers, collecting payments, and performing general office duties. This role requires strong organizational and customer service skills, along with a working knowledge of general administrative practices.

Requirements

• Working knowledge of general administrative practices.
• Good telephone etiquette.
• Exceptional organizational skills.
• Excellent customer service skills.

Nice To Haves

• Certification in office administration, medical administration, or related fields is advantageous.

Responsibilities

• Greeting and welcoming patients to the practice.
• Scheduling, rescheduling, or canceling appointments as needed.
• Assisting patients to fill out information forms.
• Preparing patients’ charts and daily schedules for the dental staff.
• Updating patient records and documenting recent treatments and procedures.
• Scheduling follow-up appointments and providing telephonic reminders.
• Communicating with medical insurance providers to determine if patients are required to make co-payments.
• Verifying methods of payment and collecting payments as needed.
• Performing general office duties, such as answering telephones, photocopying, filing, and faxing.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed