Front Desk Receptionist - Lucky Teeth Pediatric Dentistry

Rock Dental • Little Elm, TX

11d • Onsite

About The Position

This role is a dual role, operating as a Front Desk Receptionist and an Insurance Coordinator. As a clinic receptionist your goal is to serve and provide superior support to patients while working hand-in-hand with dentists, dental assistants, and the team leader to ensure patient treatment time is maximized. As an insurance coordinator you will bridge the gap between patients, insurance providers, and the dental clinical team, all while ensuring a warm, positive patient experience.

Requirements

• High school diploma
• 2 years of office experience desired
• Legible handwriting
• Basic Computer skills
• Excellent verbal and written communication skills
• Extensive organization skills and attention to detail
• Ability to multi-task and manage time efficiently.
• Accept constructive criticism
• Conflict resolution and problem-solving
• Team Player
• Exceptional customer service skills
• Computer literacy
• Works independently and anticipates team and doctor needs.
• Respectful to fellow team members, patients, and the Doctor
• Genuinely nice and kind.

Responsibilities

• Patient scheduling and confirmation
• Dental health records
• Maintaining patient accounts
• Insurance eligibility and coordination
• Direct customer service
• General housekeeping and maintain office stock levels as needed.

Benefits

• Competitive pay
• Career growth opportunities
• Flexible health and insurance options
• Employer-paid pre-tax Health Savings Account
• Employee Assistance Program
• Complimentary dental and orthodontic treatments
• Paid time off
• Holiday pay
• 401K retirement plan with matching company contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED