Front Desk Receptionist

Las Vegas Rescue Mission • Las Vegas, NV

14d • Onsite

About The Position

The Front Desk Receptionist, within the Administrative Department, will be responsible for day-to-day office operations, including Accounting, Human Resources, and IT functions. This role provides administrative support to the CEO & COO, working closely with the Director of Administration. The ideal candidate must possess strong communication skills (verbal and written), organization, attention to detail, multitasking abilities, and the capacity to think critically and adapt quickly. This position requires maintaining a professional demeanor when interacting with facility staff, residents, volunteers, donors, and customers.

Requirements

• Minimum 1-2 years of Front desk and customer service experience.
• High School Education or equivalent.
• Excellent written and verbal communication skills.
• Friendly and professional demeanor.
• Ability to juggle multiple projects with accuracy.
• Strong organizational skills.
• Intermediate knowledge of Microsoft 365, MS Word, Excel and Outlook, Adobe Acrobat and Google workspace.
• Excellent customer service skills.
• Reliable, consistent and self-regulating.

Nice To Haves

• Previous experience in a non-profit environment an asset.
• Bilingual proficiency in English and Spanish highly recommended

Responsibilities

• Welcome and check in Visitors.
• Answer, screen and forward phone calls to the proper department.
• Manage voicemail mailbox: respond to general inquiries and/or forward to proper department.
• Receive, sort and distribute daily mail and deliveries.
• Sort Donation mail for processing.
• Ensure reception area is tidy and presentable.
• Assist with preparation for special events and other operational activities as requested.
• Assist with reconciling, data-entry, maintaining In-Kind donations sheets and receipts, and other clerical duties as needed.
• Assist Development Department with stuffing and mailing ‘Acknowledgement’ letters and other clerical duties, as needed.
• Assist with maintaining office supply and orders.
• Maintain office equipment, to include keeping areas clean, scheduling service calls and supplies for copiers and other equipment.
• Maintain strict confidentiality on all matters within office in accordance with LVRM policies.
• Self-starter, critical thinker and problem solver. Ability to keep busy during down times.
• Take direction, communicate and collaborate effectively with others.
• Other duties as assigned by supervisor.

Benefits

• competitive benefit package
• paid vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED