Front Desk Receptionist (Traveling)- Part Time

Anne Arundel Dermatology•Annapolis, MD

3d•Hybrid

About The Position

At Anne Arundel Dermatology, we provide exceptional care to our patients and each other. Founded over 50 years ago with a mission to offer the highest quality and full spectrum of skin care services, Anne Arundel Dermatology has grown to become a leading practice in the Mid-Atlantic and Southeastern states. With over 250 clinicians and 110+ locations, we are a thriving, growing organization seeking talented individuals to join our team. This is a part-time position requiring availability on Mondays, Thursdays, and Fridays, with start times as early as 7 am. The role involves traveling between our Glen Burnie, Annapolis, and Prince Frederick offices. We are committed to continuous training and education, staying at the forefront of dermatological advancements. Anne Arundel Dermatology offers more than just a job; we provide intensive hands-on training and opportunities for long-term career growth from within. If you seek a career in a busy, fast-paced medical office and are motivated, self-starting, efficient, and detail-oriented, this role within our Surgery Center team is ideal. You will collaborate with a large administrative team and top Moh’s Surgeons, offering a significant opportunity to be part of our expanding practice and a stepping stone for career advancement in medical administration.

Requirements

High school diploma or equivalent is required.
Minimum of one-year work experience in a medical practice preferred.
Strong background in customer service preferred.
Long term commitment preferred.
If looking to advance, 2-year commitment required.

Responsibilities

Greet patients in a polite, helpful manner.
Provide necessary instructions and/or directions.
Answer phones timely and professionally.
Transfer calls or send internal communication to the appropriate team members.
Maintain strict confidentiality in adhering to HIPAA regulations.
Verify and update insurance coverage and patient demographics.
Update patient information, provide necessary forms for completion.
Prep patient charts for upcoming visits.
Place confirmation calls to confirm patient’s upcoming appointments.
Collect copays or fee for services rendered and any past due/current balances, as per the daily check in process.
Reconcile daily bank(s) and post to the appropriate supervisor at the end of each business day.
Send/receive patient medical records in accordance with HIPAA.
Maintain daily COVID cleaning regulations per the CDC and AAD protocols.
Willing to travel to other offices to include: Annapolis, MD, Glen Burnie, MD, Prince Frederick, MD, Berlin, MD, Westminster, MD.
Other duties assigned as deemed necessary by management.

Benefits

Medical, Dental & Vision insurance – effective 1st of the month after date of start
Short-term and long-term disability
Voluntary life (employee, spouse, and child)
Critical Illness
Hospital Indemnity – Effective the 1st of the month following date of hire
Company provided Basic Life/AD&D insurance
Paid time off
Paid holidays
Retirement Savings account
Employee discount on cosmetic services and products