Front Desk Receptionist

Whitewater Eye Centers • Richmond, VA

45d • Hybrid

About The Position

We are seeking a Front Desk Receptionist to join our ophthalmology practice in Richmond, IN. The ideal candidate will be responsible for greeting patients, answering phone calls, verifying insurance information, and assisting with administrative tasks. Schedule: Monday-Friday with hours between 7:00am - 5:00pm Regular travel to Greenfield, IN office (Primarily on Tuesdays)

Requirements

• High school diploma or equivalent.
• Two years minimum experience in customer service.
• Strong computer skills.
• Excellent customer service and communication skills.
• Accurate data entry.
• Ability to work as a team member.
• Management of multiple tasks simultaneously.
• Motivation to succeed.
• Strong organization with attention to detail.
• Empathetic personality with concern and respect for patients’ needs.
• Composure under pressure.

Nice To Haves

• One-year experience in medical office setting is preferred.

Responsibilities

• Greet, check-in patients (with a smile and eye contact before patient reaches desk if possible), collect co-pay and patient payments.
• Obtain/update patient demographic information, scanning in insurance cards
• Check patients out, making next appointments.
• Assist with phones as needed/as available.
• Assist with medical records as needed/ as available.
• Assists in general office duties and other duties, as requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED