Front Desk Receptionist (Dermatology) Bethesda, MD.

Anne Arundel Dermatology•Bethesda, MD

13d•Onsite

About The Position

At Anne Arundel Dermatology, we are committed to providing exceptional care to our patients and each other. Founded over 50 years ago with a mission to offer the highest quality and full spectrum of medical, surgical, and esthetic skin care services, we have grown to become a leading provider in the Mid-Atlantic and Southeastern states with over 250 clinicians and 110 locations across 7 states. We are dedicated to the continuous training and education of our staff, staying at the forefront of dermatological advancements. We offer not just a job, but a career with intensive hands-on training and opportunities for internal growth.

Requirements

High School Graduate or GED (required).
Excellent customer service and communication skills.
Knowledge of HIPAA standards.
Must be able to manage multiple tasks simultaneously.
Excellent organizational and time management skills.
Ability to function well in a fast-paced and at times stressful environment.
Detail-oriented.
Working knowledge of multi-line phone system.
Able to operate standard office equipment (i.e. computer, fax, copier, scanner, etc.).
Intermediate computer skills and experience in EMR utilization.
Fluent in English.
Ability to sort and file materials correctly alphabetically or numerically.
Ability to travel to and provide coverage for other local offices as-needed.
Sitting, some standing, stooping and reaching.
Manual dexterity sufficient to operate a keyboard.
Correctable vision to 20/20 and hearing within a normal range for telephone contacts.
Lifting and carrying up to 30 pounds.

Nice To Haves

1-3 years recent experience as a Medical Receptionist in a clinical or surgical setting (preferred).
Previous experience in Dermatology (preferred).

Responsibilities

Greet each patient in a pleasant and professional manner.
Screen calls, schedule appointments and referrals.
Take accurate, concise phone messages.
Enter complete patient demographics when making appointments.
Evaluate chart data to verify all information has been received, completed and signed.
Check-in and check-out patients.
Track patients in the reception area and communicate with patients as needed.
Proactively collect patient payments.
Update product inventory weekly.
Treat patients with dignity and empathy.
Fulfill inventory orders.
As closer – run end of day reports & balance payment totals.
Distribute incoming reports and correspondence in patient charts.
Ensure all phone messages, faxes, and interdepartmental mail are addressed immediately.
Assist other staff as needed.
Other duties assigned as deemed necessary by management.