Front Desk Receptionist

STIIIZY•Vernon, CA

10d•Onsite

About The Position

Serves as the first point of contact for visitors and employees, providing excellent customer service and ensuring a welcoming environment. Manages front desk operations, including answering phones, directing inquiries, and handling administrative tasks. Maintains security protocols by monitoring access and coordinating visitor check-ins. At Stiiizy, we value the versatility and adaptability of our employees. While the primary focus of this role is Front Desk Administration, the successful candidate may also cross-train in other positions within the department based on organizational needs.

Requirements

Coachable, highly motivated, and driven to succeed.
Possesses beginning to working knowledge of subject matter.
Cannabis Regulation (State & Local): Demonstrates basic knowledge of cannabis industry regulations to minimize compliance-related risks.
Policy & Procedure: Adheres to company policies and procedures to contribute to the efficiency and effectiveness of the team's operations.
Collaboration: Identifies opportunities to leverage teammates' diverse strengths to work collectively towards a common goal.
Teamwork: Contributes to a culture of transparency and belonging that supports ownership towards shared goals.
Problem Solving: Identifies opportunities for sound problem solving to ensure smooth flow of goods and services.
Communication: Practices clear, concise, and timely communication to foster clarity, alignment, & trust.
High school diploma or equivalent.
Prior administration experience is preferred.
Possesses solid working knowledge of subject matter.
Must be over 21 years of age.
Available for on-site operations work Monday-Friday.
Work revolves around objectives, projects, and priorities- not hours; must be able to work weekends and holidays as needed.
Willingness and ability to undergo cross-training in various roles within the department as required.
Prolonged periods of standing, sitting at a desk, and/or working on a computer.
Able to stand up to 4 hours at a time.
Ability to work in multi-temperature environments, hot or cool.
Be able to stand, bend, kneel, squat, and twist for prolonged periods of time.
Must be able to push, pull, move, and/or lift 15 lbs. to a minimum height of 5 feet and able to push, pull, move, and/or carry such weight a minimum distance of 50 feet, with or without mechanical assistance.
Must be able to access and navigate each department at the organization's facilities.

Responsibilities

Greet all visitors and vendors.
Facilitates communication with the security team to confirm visitors are authorized to be onsite.
Notifying the correct personnel when a meeting guest arrives.
Schedule conference meeting rooms while maintaining the cleanliness before and after meetings.
Creating all outgoing mail labels for every department ensuring timely and accurate delivery correspondence while keeping daily data input of tracking numbers.
Upkeep the organization and distribution of incoming mail and packages.
Conduct regular inventory checks to optimize office and janitorial supplies.
Make copies of the parking sheet for Security.
Advise Security where visitors/vendors/VIP can park their vehicle(s).
Create badges for the company; HQ, Retail stores, Onboarding, Warehouse, BA’s, Drivers, etc.
Schedule mail picks up [FedEx, USPS, UPS].