Front Desk Receptionist

AICA Orthopedics, P.C. • Stone Mountain, GA

17h • Onsite

About The Position

Medical Receptionist - Front Desk (Cross-Training to Therapy Tech) at AICA Orthopedics in Stone Mountain, GA. This is a full-time opportunity for professionals seeking healthcare career growth. AICA Orthopedics has been serving Georgia for over 25 years with 21 locations and a team of over 400 professionals specializing in injury recovery and orthopedic care. This unique role involves greeting patients, scheduling appointments, verifying insurance, processing payments, managing patient records using EMR systems, and coordinating with the medical team. Additionally, the role includes cross-training as a Therapy Technician, assisting chiropractors with patient treatments, guiding patients through therapeutic exercises, documenting patient progress, and maintaining clean treatment areas.

Requirements

• 2+ years medical front desk experience
• EMR systems proficiency
• High school diploma
• Strong multitasking and problem-solving skills
• Reliable transportation

Nice To Haves

• Bilingual Spanish
• Orthopedic or Personal Injury experience
• Healthcare clinical support experience

Responsibilities

• Greet patients and schedule appointments
• Verify insurance and process payments
• Manage patient records (EMR systems)
• Answer phones and coordinate with medical team
• Assist chiropractors with patient treatments
• Guide patients through therapeutic exercises
• Document patient progress and responses
• Maintain clean treatment areas

Benefits

• Medical
• dental
• vision
• 401k
• Career growth: Structured advancement opportunities
• Stable schedule
• Comprehensive training in both roles
• Performance bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED