Front Desk Part Time Night Shift
About The Position
Touchmark on West Prospect is Appleton's leading full-service senior living community, dedicated to enriching the lives of residents and their families through exceptional hospitality, service, and care. We are seeking a dependable, professional, and customer-focused Front Desk Receptionist to join our overnight team. As our Night Shift Front Desk Receptionist, you'll provide a warm, welcoming presence while helping ensure the safety, security, and comfort of our residents and community. Whether answering a resident's question, greeting a late-night visitor, or responding to an overnight need, you'll play an important role in creating peace of mind for everyone who calls Touchmark home. This is more than a front desk position—it's an opportunity to provide reassurance, exceptional hospitality, and peace of mind for residents and families while helping create a safe, welcoming community every night.
Requirements
- High school diploma or equivalent
- Availability to work overnight shifts and a rotating weekend schedule
- Outstanding customer service and communication skills
- Professional, friendly, and dependable demeanor
- Ability to multitask and remain calm in a fast-paced environment
- Basic proficiency with Microsoft Office and standard office equipment
- Ability to maintain confidentiality and exercise good judgment
Nice To Haves
- Receptionist, hospitality, customer service, or administrative experience preferred
Responsibilities
- Welcome residents, families, guests, and vendors with professionalism and hospitality
- Answer and direct incoming telephone calls promptly and courteously
- Respond to resident questions and coordinate service requests
- Monitor emergency call systems and respond appropriately
- Perform overnight security rounds, perimeter door checks, and monitor building access
- Assist with mail, packages, and other overnight administrative duties
- Maintain a clean, organized, and welcoming front desk area
- Support residents and team members while helping ensure a safe and secure community throughout the overnight hours
Benefits
- Competitive pay plus a $1.00/hour Night Shift differential
- On-demand pay to access your earnings as you earn them
- Affordable on-site meals
- 401(k) with company match
- Paid holidays, including double-time pay when you work a holiday
- Tuition reimbursement and scholarship opportunities
- Paid time off
- Retirement plan
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
