Front Desk Receptionist

Ridgeview Institute Smyrna • Smyrna, GA

3d • $15 • Onsite

About The Position

JOIN OUR TEAM AS A FRONT DESK RECEPTIONIST! Your Work Matters: How will you make a difference? The Front Desk Receptionist is responsible for greeting and assisting all visitors, answering the switchboard, documenting incoming deliveries, processing incoming and outgoing mail, and providing clerical support as requested. In addition, the Receptionist prepares weekday deposits, prepares monthly statements for mailing, assists with various clerical duties and projects as assigned, and may assist with completing appropriate paperwork for new admissions during after-hours shifts if assigned, as well as maintain the Receptionist schedule and serve as backup as needed. Duties and responsibilities: 1. Follow the facility's guest relations program when greeting and assisting all visitors, ensuring all visitors sign the visitor log and obtain a visitor pass. 2. Answer and disseminate all incoming calls on the switchboard in a professional and courteous manner within three rings. 3. Utilize the paging system to announce callers as required. 4. If assigned, provide clerical support to admissions: a. Collate admission folder as required. b. Keypunch revised patient data as required. c. Ensure an adequate supply of admission folders and distribute them properly. 5. Process all outgoing and incoming mail. 6. If assigned, provide assistance and support to patients and employees by checking valuables, issuing meal tickets, and providing postage as requested. 7. Support facility-wide quality/performance improvement goals and objectives. 8. Maintain confidentiality of facility employees and patient information. Note: The essential job functions of this position are not limited to the duties listed above . Your Experience Matters What we’re looking for: Education : High school graduate or equivalent preferred. Experience: Two (2) years’ experience on a multi-line telephone switchboard, preferably in a health care environment, and any combination of education, training, or experience in a hospital environment. Additional Requirements: May be required to work occasional overtime and flexible hours. Successful completion of CPR/ First Aid certification and CPI training within 90 days of employment prior to assisting with restraining procedures. Your Care Matters What we provide for our team: 401(k) + matching Health insurance 100% company-paid life insurance coverage up to 2x your annual salary Vision insurance Dental insurance 100% company-paid long-term disability insurance Paid time off Paid Holidays Cafeteria on site Employee engagement events Employee assistance program Employee recognition program Free parking What sets us apart: Career & training development opportunities Dynamic and inclusive work environment An engaged management team dedicated to your success A guiding mission and set of values that serve as both our north star and yours, anchoring our collective purpose and aspirations Disclaimer: Benefits are subject to change at the discretion of Ridgeview Institute Smyrna. Compensation: This is a Full-Time position, and the expected compensation range is $15.00/hour . We’re eager to engage with all qualified candidates, and consideration will be provided based on experience and skill level. Join us as our Front Desk Receptionist! Qualifications Get to know us: Outstanding Care, Compassionate People, Unparalleled Service Welcome to Ridgeview Institute Smyrna (RIS), a premier healthcare provider in Smyrna, GA, setting the gold standard for excellence in mental health and addiction treatment support. Located in Smyrna, GA, RIS offers a full continuum of care, including inpatient and outpatient psychiatric services and specialized, evidence-based programs for all patients, regardless of their ability to pay. At RIS, the community is an integral part of our team, fostering collaboration to build an efficient, comprehensive, and seamless continuum of care. We take pride in offering dynamic, challenging, and highly rewarding positions. You'll have the opportunity to work closely with a team of experts, ensuring our patients receive personalized services that guide them toward achieving their treatment goals. Join us in providing exceptional care and contributing to the well-being of individuals and families in need, and be a part of the transformative healthcare experience at Ridgeview Institute Smyrna. To learn more about RIS, visit us at: https://www.ridgeviewsmyrna.com/ TOGETHER WE CAN MAKE POSITIVE I.M.P.A.C.T.S. I ndividuals M aintaining P ositive A ttitude and C ommitment T o S ervice ____________________________________________________________ At Ridgeview Institute Smyrna, we value a diverse, inclusive workforce and provide equal employment opportunities for all applicants and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Requirements

• High school graduate or equivalent preferred.
• Two (2) years’ experience on a multi-line telephone switchboard, preferably in a health care environment, and any combination of education, training, or experience in a hospital environment.
• May be required to work occasional overtime and flexible hours.
• Successful completion of CPR/ First Aid certification and CPI training within 90 days of employment prior to assisting with restraining procedures.

Responsibilities

• Follow the facility's guest relations program when greeting and assisting all visitors, ensuring all visitors sign the visitor log and obtain a visitor pass.
• Answer and disseminate all incoming calls on the switchboard in a professional and courteous manner within three rings.
• Utilize the paging system to announce callers as required.
• If assigned, provide clerical support to admissions: a. Collate admission folder as required. b. Keypunch revised patient data as required. c. Ensure an adequate supply of admission folders and distribute them properly.
• Process all outgoing and incoming mail.
• If assigned, provide assistance and support to patients and employees by checking valuables, issuing meal tickets, and providing postage as requested.
• Support facility-wide quality/performance improvement goals and objectives.
• Maintain confidentiality of facility employees and patient information.

Benefits

• 401(k) + matching
• Health insurance
• 100% company-paid life insurance coverage up to 2x your annual salary
• Vision insurance
• Dental insurance
• 100% company-paid long-term disability insurance
• Paid time off
• Paid Holidays
• Cafeteria on site
• Employee engagement events
• Employee assistance program
• Employee recognition program
• Free parking
• Career & training development opportunities
• Dynamic and inclusive work environment
• An engaged management team dedicated to your success
• A guiding mission and set of values that serve as both our north star and yours, anchoring our collective purpose and aspirations

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED