Front Desk (Lynn)

DENTAL DREAMS•Lynn, MA

6d•Onsite

About The Position

Dental Dreams in Lynn, MA is hiring Front Desk Receptionists to join their team. This role focuses on scheduling appointments, assisting with operational goals, and providing excellent customer service. Dental Dreams LLC is a growing company with offices across multiple states, dedicated to providing high-quality dental services in modern facilities to underserved communities. Their success is built on a talented and dedicated staff.

Requirements

Customer Service experience
Phone Skills

Nice To Haves

Dentrix and/or Eaglesoft experience
Bilingual - Spanish

Responsibilities

Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans