Front Desk Receptionist (2237)
Stone Alliance Group•New York, NY
•Onsite
About The Position
Our client is seeking a skilled and dependable individual to join their team as a Front Desk Receptionist. Our client is dedicated to transforming the lives of children and families struggling with mental health and learning disorders by giving them the help they need. They have become the leading independent nonprofit in children's mental health by providing gold-standard evidence-based care, delivering educational resources to millions of families each year, training educators in underserved communities, and developing tomorrow's breakthrough treatments.
Requirements
- One year (or more) of administrative or office experience
- High school diploma or GED
Responsibilities
- Provide an outstanding patient experience for families receiving care.
- Welcome, check-in and route patients, guests and staff to their appointment location.
- Maintain waiting areas ensuring readiness, cleanliness and supplies are available.
- Answer and redirect the general phone lines providing exceptional customer service to callers.
- Assist with scheduling intake calls for new patients with the intake coordinators.
- Ensure proper opening, closing and safety procedures are met throughout the workday
- Score psychological assessments and provide final reports to clinicians in time for clinical sessions.
- Follow HIPAA guidelines and strictly protect personal health information.
- Other job-related tasks as assigned
Benefits
- medical insurance
- 401(k)
- paid parental leave
- dependent care
- flexible work schedules
- discounted tickets and entertainment perks programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
