Front Desk - Receptionist

Touchmark • Edmonton, AB

13d • Onsite

About The Position

At Touchmark, the ladies and gentlemen who serve in our communities don't just come to a job, they come to be part of something bigger - a mission focused on enriching people's lives. In the process of doing that, they grow, have fun, and develop lifelong skills. In a recent survey, 9 out of 10 team members said they have the opportunity to do what they do best every day. If you are looking for a place where you can build relationships, explore underused talents, and make a difference every day, apply now or come see us about joining our team. Front Desk Receptionist - Casual position (mainly for night and weekend shifts)

Do you have a passion for providing the best to your guests and your customers? Do you enjoy being the face of an organization – the first person that people encounter when they call or visit your workplace?
If this sounds like you, we would love to talk with you about the opportunity to be the face of our organization! Touchmark at Wedgewood is Edmonton’s leading full-service senior living community, enriching the lives of residents and their families through five-star hospitality, services and amenities. We are currently seeking the right person to join our team as a Concierge.
As the Concierge, you will wear a variety of hats! The front desk is literally the heartbeat of our community – it’s the place where residents and guests might stop by to find out what is on the calendar of events for the day, to check on a package they’re expecting to receive, to let us know if they have a maintenance issue in their home, or just to lean on the counter and chit-chat about their day.

Requirements

• Standard First Aid Certification
• Commitment to and passion for 100% customer satisfaction
• High school diploma or equivalent
• Excellent at handling multiple tasks simultaneously
• Working knowledge of Microsoft Office applications and basic office equipment
• Ability to maintain patient and tactful composure when dealing with residents, family members, staff members and visitors
• Clear Police check to work with the Vulnerable Sector

Nice To Haves

• Outgoing warm, friendly personality
• Strong customer service and communication skills
• Professional appearance and demeanor
• Ability to stay calm in emergency situations

Responsibilities

• Be the face of the organization, the first person people encounter when they call or visit.
• Manage the front desk, which is the heartbeat of the community.
• Assist residents and guests with inquiries about daily events, packages, and maintenance issues.
• Engage in conversation with residents and guests.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED