Front Desk Reception

BCD Health Partners • Red Bank, NJ

1d

About The Position

The Front Desk Receptionist is the first point of contact for patients and families at a busy pediatric office. This role welcomes visitors, supports patient check-in and check-out, manages appointments and calls, maintains accurate patient information, processes payments, and keeps the front desk area clean and organized.

Requirements

• Excellent customer service skills and a friendly demeanor.
• Ability to multitask in a fast-paced environment while maintaining attention to detail.
• Strong verbal and written communication skills.
• Proficiency with office systems and technology.
• High school diploma or equivalent.

Nice To Haves

• Previous experience as a Medical Receptionist is preferred; training will be provided.

Responsibilities

• Greet patients and visitors warmly and provide a welcoming atmosphere.
• Manage patient check-in and check-out processes efficiently.
• Schedule appointments and maintain the appointment calendar.
• Handle incoming calls, answer inquiries, and direct calls to appropriate staff members.
• Collect and verify patient demographic and insurance information.
• Process co-pays and payments.
• Maintain cleanliness and organization of the front desk area.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED